Legal

Terms & Conditions

Explore More Travel Services LLC — Last updated March 2026

These Terms & Conditions ("Agreement") govern the relationship between Explore More Travel Services LLC ("we," "our," "us") and you ("client," "traveler," "passenger"). By booking a trip with us, you agree to all terms below, so please read them carefully.

All travelers must accept this Agreement during the booking process. If you book over the phone, we will provide a verbal overview, and a copy will be sent to you via email. Accepting these Terms constitutes acceptance of our Release from Liability, Assumption of Risk, and Binding Arbitration Clause.

We curate and coordinate travel experiences using third‑party suppliers such as hotels, airlines, cruise lines, and tour operators. While we'll do everything possible to deliver the itinerary you choose, we cannot control their schedules, pricing, or policies. Services are subject to change without notice. Reservations can be made directly on our website (exploremoretravelservices.com), through our booking partners, or by contacting us at exploremoretravel04@gmail.com.

Reservations must be made in your full legal name exactly as it appears on your passport or government ID. If you discover an error after travel documents have been issued, you're responsible for any name-change fees charged by airlines or suppliers. Even minor spelling corrections may require rebooking and could incur charges up to the full cost of the ticket plus revision fees.

We accept payments online via Stripe, PayPal, or by phone with any major credit/debit card. A signed credit card authorization form is required for all payments. All deposits and payments are processed in U.S. dollars unless otherwise indicated. Your payment will be processed directly by the vendor (hotel, resort, cruise line, or tour operator) associated with your booking. Your card will be charged within 48 hours of submitting the authorization.

All payments made to Explore More Travel Services LLC are non‑refundable and non‑transferable, unless stated otherwise. Because we partner with vendors who enforce strict cancellation policies, we're unable to recover funds once they're paid. This allows us to offer competitive package pricing and flexible installment plans.

It's your responsibility to determine if a passport or visa is required for your destination. Passports must be valid for at least six (6) months after your return date. Some countries require a full blank "visa" page for stamping. Non‑U.S. citizens should check with the consulate(s) of the countries they plan to visit. We strongly recommend that all cruise passengers carry a valid passport, even on itineraries that may not otherwise require one.

Passport Requirements

I understand that Explore More Travel Services LLC is not responsible for any guest being denied entry into any country. It is the sole responsibility of each traveler to ensure they have the correct and valid travel documents required for entry.

All names on travel documents must exactly match the legal name on the traveler's government-issued photo ID, and all details must match the information on airline tickets and other travel reservations.

I understand that if I, or anyone in my traveling party, is denied entry for any reason, it will result in the complete financial loss of the trip, with no refunds or reimbursements. A valid passport is required for all international travel, including children and infants, and must be valid for at least six (6) months beyond the return date.

I accept full responsibility for reviewing and meeting all passport requirements and travel advisories from both the United States and the countries I will be visiting.

Travel mishaps happen. Missing a vacation is disappointing; losing your investment is worse. We strongly recommend purchasing travel insurance that covers Trip Cancellation, Interruption, Baggage Loss/Delay, and Medical Expenses. You are responsible for selecting and purchasing a suitable policy for domestic or international travel.

Advice to Seek Insurance: Explore More Travel Services LLC strongly advises the client to obtain appropriate travel insurance that covers personal injury and emergency medical expenses. It is the client's responsibility to understand the terms and limitations of their insurance policy. If you decide not to accept travel insurance, an insurance waiver is required.

Once final payment has been received by the due date, we'll send your travel documents and instructions via email or mail approximately 15 days before departure. If you request paper documents when electronic documents are available, we'll mail them via USPS 14–21 days prior to departure for a $50 handling fee. A valid street address (no P.O. boxes) is required.

All travelers under 18 must be accompanied by an adult. Minimum ages vary by tour:

Most tours: 6 months old.
South Africa & Dubai tours: 12 years old.
European tours: 12 years old.
Cruise tours: 6 months old; children must sail with an adult aged 25+.

Discounts for children sharing a room as a third person may apply to children under 12 on certain Caribbean and Mexico resorts. Adults are responsible for the safety of their children and must provide necessary safety equipment where required.

Prices are per person based on shared room occupancy unless clearly specified. They don't include items of a personal nature (laundry, drinks, optional excursions, passport/visa fees, insurance, or foreign port taxes) unless noted. Prices are correct at the time of publication but may change due to fluctuating airfares and limited-capacity services. If a human or computer error occurs, we reserve the right to reinvoice you for the correct amount.

Deposit: A non‑refundable, non‑transferable deposit is due at the time of reservation.
Full Payment: You may pay in full at the time of booking as long as the tour still has available space.
Late Payment: Outstanding balances after the Final Payment Due date will incur a late fee automatically one day after your final payment date.
Reinstatement of Reservations: If a reservation is cancelled and you wish to reinstate it within 14 days, a $50 service fee for domestic tours ($100 for international tours) applies.
Last-Minute Reservations: Bookings made within 30 days of departure require immediate payment in full by credit or debit card.

Consult your physician and relevant health authorities (CDC, WHO) for vaccination requirements. Passengers with chronic illness, advanced pregnancy, or physical disabilities should consider whether the tour's pace and activities are suitable. Any illness that arises before or during travel may result in removal from group activities until medically cleared; costs incurred are the passenger's responsibility.

Airline luggage requirements vary by carrier. Checked luggage is usually limited to a combined length + width + height of 62 inches (approx. 23 kg/50 lbs). Excess or overweight baggage fees apply and are your responsibility. We're not liable for lost, stolen, or delayed baggage — please check with your airline for details and protect valuables in carry-on luggage.

Tours operate rain or shine and may be modified to adjust for daylight hours, climate, or unforeseen closures. Please arrive on time; late arrivals may be treated as "no‑shows" with no refund. While we strive to keep the itinerary intact, we may adjust sequences, substitute hotels, or replace sites due to circumstances beyond our control.

Meals are included only when stated in your itinerary. Special dietary requests must be made in writing at least four (4) weeks before departure; we'll do our best to accommodate them but cannot guarantee availability.

Transfers to/from airports and hotels are included only when specified and only if you purchase airfare through us. If you arrange your own flights or deviate from the published itinerary, you'll need to secure your own transfers. We're not responsible for missed transfers due to delays beyond one hour; additional arrangements are at your expense.

We request standard twin/double rooms with private facilities unless you specifically ask for a different setup. Bed type requests are not guaranteed. Hotel check‑in is usually 3:00 p.m.; check‑out is noon. We reserve the right to substitute hotels of equal standard when necessary.

Please choose itineraries suited to your physical capabilities. You must advise us of any disability or required assistance before booking, and you must travel with someone able to provide personal assistance. Our tour staff, guides, and drivers cannot provide individual care. We're happy to suggest independent travel options that better meet special needs.

We're not responsible for airline policies or services. Flight schedules can change without notice. Penalties for tickets not issued through Explore More Travel Services LLC are your responsibility.

Airline Responsibility: Explore More Travel Services, LLC is not responsible for layovers, delays, missed connections, cancellations, schedule changes, or any other airline-related issues. All such matters fall under the sole responsibility of the airline.

Airline tickets are issued once we receive full payment and are strictly non-refundable. If a ticket must be issued before your final payment due date, we may require a larger non-refundable deposit or full payment.

Airlines control seat assignments, and group contracts typically only include economy-class seats. If you prefer another class of service (e.g., business or first class), consider booking your own airfare separately and purchasing a "land only" package from us.

It's your responsibility to contact airlines directly regarding mileage eligibility and accrual. Not all fares earn mileage — discounted, promotional, and some code-share flights may not qualify. We'll record your frequent flyer number if provided but cannot confirm or adjust mileage credit or manage your accounts.

Any name change, even a minor spelling correction, may require rebooking the flight. Once tickets are issued, changes can incur an airline rebooking fee up to the full value of the ticket plus a $50 revision fee per change. We're not responsible if a carrier denies boarding due to a name discrepancy. All name changes must be requested in writing.

If your package includes airfare, current taxes and fuel surcharges are included. Government‑levied taxes, fees, or fuel surcharges may change before full payment is made. You can avoid increases by paying the balance early so tickets can be issued. Once tickets are issued, they are non-refundable.

Airlines occasionally alter schedules. We will make every effort to inform you about changes before departure. New flight times may require itinerary adjustments. We aren't responsible for additional costs caused by scheduled changes (e.g., extra hotel nights, transfers, or missed portions of your tour).

Information in our materials is subject to change without notice. We are not liable for indirect, incidental, special, or consequential damages from the use of our services or website. You understand that travel entails inherent risks; you assume full responsibility and release us from liability for injury, illness, loss, or damage sustained during your trip.

Compliance with Local Laws: The client is responsible for complying with all local laws and regulations.
No Guarantees of Safety: Explore More Travel Services LLC makes no representations or guarantees regarding the safety or conditions of the location visited.
Acknowledgement of Risk: Client acknowledges that travel and activities associated with travel inherently involve a level of risk to personal health and safety.
Assumption of Risk: By engaging in travel arranged by Explore More Travel Services LLC, the client voluntarily assumes all risks related to such travel and activities.
Release of Liability: To the fullest extent permitted by law, Explore More Travel Services LLC shall not be liable for any injury, loss, damage, or harm suffered by the customer.

By participating in our trips, you grant Explore More Travel Services LLC permission to use your image or likeness in promotional materials without compensation.

This Agreement is governed by the laws of the Commonwealth of Virginia, USA. Any disputes shall be resolved through binding arbitration in Virginia.

Explore More Travel Services values your trust. We are committed to safeguarding your personal information and handling all data with integrity and transparency.

1. Information We Collect

Full name, email, phone number
Billing information (processed securely)
Passport details and traveler profiles
Travel preferences
IP address, browser data, and website usage

2. How We Use Your Information

Process inquiries, reservations, and payments
Deliver travel updates and confirmations
Send marketing emails (only with your consent)
Improve our services and website
Comply with legal obligations

3. Data Security & PCI Compliance

We use SSL encryption, secure data storage, and encrypted payment processing. All payment transactions are handled through PCI-compliant third-party processors. We do not store your full credit card information. We never sell your data.

4. How We Share Information

We may share necessary information with travel suppliers, payment processors, and technology providers only as required to fulfill your booking.

5. Cookies & Tracking

Our website may use cookies to enhance browsing, analyze traffic, and personalize content. You may disable cookies in your browser settings.

6. Your Rights

You may request to access, correct, opt out, or request deletion of your data. Contact: ExploreMoreTravel04@gmail.com

7. Third-Party Links

We are not responsible for the privacy practices of external websites linked on our site.

1. Planning & Service Fees

All planning, consultation, and service fees are 100% non-refundable.

2. Deposits

All deposits are non-refundable unless specifically stated by the supplier.

3. Supplier Policies

Every supplier has its own refund and cancellation rules. By booking through us, you agree to follow those terms.

4. Payment Plans

Payment plan schedules must be followed. Missed payments may result in cancellation per supplier rules.

5. Travel Protection

We strongly recommend purchasing travel insurance. Declining insurance means you accept full financial responsibility for disruptions.

6. Cancellations

All cancellation requests must be sent in writing to: ExploreMoreTravel04@gmail.com

7. Refund Processing

If a supplier issues a refund, timelines vary (typically 7–30 business days). Our service and planning fees are not refundable under any circumstances.

8. No-Show Policy

Guests who do not arrive for travel forfeit all funds.

9. Chargebacks

Unauthorized chargebacks are considered fraudulent. We reserve the right to dispute any chargeback using signed authorization forms, supplier invoices, payment history, and written communication.

Explore More Travel Services acts as an independent travel agency coordinating travel on your behalf with third-party suppliers.

a. You Are Bound by Each Supplier's Terms

Every supplier has its own cancellation rules, change penalties, required documents, health and entry requirements, and no-show policies.

b. Supplier Policies Override Agency Policies

If a supplier's policy is stricter than ours, the supplier's rules apply.

c. Prices, Availability & Itineraries May Change

Suppliers may modify room types, flight schedules, amenities, or services. We will always notify you promptly.

d. Payment Deadlines Are Set by Suppliers

Your reservation may be automatically canceled by the supplier if payments are not submitted on time.

e. Supplier Errors or Failures

We are not responsible for supplier delays, cancellations, overbookings, strikes, weather disruptions, or supplier bankruptcy.

f. Required Documents

You are responsible for ensuring you have the necessary passports, visas, vaccination records, and entry forms.

g. Supplier Communication

Any updates, invoices, or confirmations we receive from suppliers will be forwarded to you. You must review them carefully and notify us of any discrepancies within 24 hours.

Explore More Travel Services LLC reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

Explore More Travel Services LLC

Thank you for choosing Explore More Travel Services LLC. We're here to help make your adventure smooth and memorable. If you have any questions or need clarity on any section, just let us know — we're always happy to help.